BFCERAMICHE.COM, an e-commerce site created for the sale to private consumers of hand-painted ceramic items, in compliance with Italian legislation on distance contracts. The sale is governed by these General Conditions, as provided by Legislative Decree 6 September 2005, n.206 (Consumer Code). The sending of the order by the Customer is valid as acceptance of the current sales conditions.
Conclusion of the contract
The order sent by the Customer to BFCERAMICHE.COM through the Internet must be completed in its entirety and must contain the necessary elements for the identification of the customer and the items ordered as well as the indication of the place of delivery, under penalty of nullity . BFCERAMICHE.COM will send to the Customer, by e-mail, a confirmation of order receipt.
Availability of products
All articles published on the site are normally available. In the event of a temporary unavailability, BFCERAMICHE.COM is not responsible. According to the law, the customer will be promptly informed about the expected delivery times.
Right of withdrawal
The purchase on this site is governed by Legislative Decree 185/99 on the protection of consumers in respect of distance contracts. Pursuant to this decree, those who buy one or more products on the site www.bfceramiche.com may exercise the right of withdrawal without any penalty and without specifying the reason, within 10 working days from the receipt of the goods. In the same way, if you receive a product damaged at the origin or from the transport, you can return the product as described here. The right of withdrawal is exercised by sending, within the deadline, a written notice by registered letter with acknowledgment of receipt to the following address :
B.F. di Barbara Fresia
Via Guidobono 50 r
The communication can be sent, within the same term, also by telegram, telex and facsimile, provided it is confirmed by registered letter with acknowledgment of receipt within the following 48 hours. If the product has already been delivered, you must return it within 10 days of receiving the product. After B.F. Barbara Fresia will have received the return, will contact the customer via e-mail and refund the full amount, except for the costs of packing and shipping for the return of the product, in the shortest possible time and in any case within thirty days of receipt of the withdrawal notice.
To receive the reimbursement, you must indicate by e-mail or fax the bank account details of the bank account to which the amount will be credited by bank transfer. The Right of Withdrawal, in addition to compliance with the terms and procedures described in the previous points, is to be exercised correctly if the following conditions are also met: – the products must not have been used; – the products must be returned intact in their original packaging. The right of withdrawal applies to natural persons acting for purposes not related to their professional activity. Therefore, purchases made by retailers and companies or VAT holders are excluded from the right of withdrawal.
Jurisdiction and competent court
The Contract is governed by Italian law. For any dispute concerning the validity, effectiveness, interpretation or execution of each Contract and, in general, relating to the navigation on the Site by the Customer or to the use of any functionality made available to the Customer through the Website, will be competent in exclusive the Court of Savona, except for the obligatory court of the place of residence or elective domicile of the Customer acting as Consumer Customer, in accordance with the Consumer Code.
Prices and methods of payment
The prices of the items indicated in the various categories of this site are inclusive of VAT. The prices applied are those indicated on the site when ordering by the customer. The prices of individual items are subject to change and, therefore, the prices indicated on the site from time to time, cancel and replace those previously indicated. The price of the items purchased, together with the cost of home delivery, must be paid by the customer when ordering online, via PayPal, Bank Transfer in advance.
Protection of personal data
The information prepared pursuant to art. 13 of Legislative Decree no. 196 of 30 June 2003 (the so-called Code regarding the protection of personal data) is to be considered an integral part of this Contract.
The article sent would not be identical to that of the photo, because ‘the very nature of the product, executed and hand painted, makes’ that each item is different from the other, thus making it a unique object. Therefore the decorations and color shades, described in the photos are purely indicative.
This site is property of:
B.F. di Barbara Fresia
Via Guidobono, 50 R
17100 – Savona – ITALY
TEL./FAX +39 019 815579